Leading With Resiliency

Healthcare is a complex field with multiple stressors and constant change. We can have a positive impact on BJC employees and our culture by providing BJC employees with the behaviors and skills necessary to increase their resiliency.

Leader-Led Huddle Activities

The Leading With Resiliency Care Package is based on the BJC Leader Care Package Resources. These activities help leaders support employees while building their resilience. Aligned to the BJC Values, the activities reinforce our mission of caring for our patients, their families, and for the health of our community, including our coworkers and ourselves. Choose activities that meet your team's current needs and build their resiliency.

Resiliency involves consistent and repeated practices. For a leader wanting to improve resiliency in their staff this will mean:
• Supporting employees’ sense of meaning and value in their work
• Promoting a culture where self-care is valued
• Supporting team relationships
• Modeling, encouraging, and coaching for rational thinking
• Highlighting the positive

Building a Team Culture of Resiliency

Creating and maintaining a culture of resiliency involves consistent and persistent practices to form habits. By incorporating these practices into your daily workflow, you will help your team be more resilient. Resilient teams find flexible and effective solutions when confronted with adversity.

More than a group of resilient individuals, a resilient team:
• Gains a sense of shared meaning and value in their work
• Cares for each other to support a healthy work-life balance
• Strives to continuously strengthen workplace relationships
• Appreciates the interconnectedness of various roles individuals play in the team
• Observes and celebrates the good around them

In addition to habit formation, BJC has a group of Resiliency Champions across the system that facilitate resiliency with their teams. Consider a member or two from your team to step into a Champion role with you for your team.

Use the Team Resiliency Assessment in Saba to assist you in evaluating your team's resiliency.

Resiliency at your HSO

Building a culture of resiliency within the organization requires support and action at all levels - the individual employee level, the team or department level, and the system or organization level. Like team resilience, organizational resiliency is more than a group of resilient teams. Organizational resiliency creates the ability to anticipate, respond, and adapt to adversity at an organizational level. If you believe your organization would benefit from this, explore our resources and requirements for HSO Resiliency.

View Implementing Resiliency across an HSO to consider the implementation steps for your HSO.



If you've joined BJC's social media platform Yammer, join us in the BJC Resiliency group!


This course focuses on five core components of resiliency: meaning, self-care, relationships, self-awareness, and optimism. Participants will learn skills and techniques for building and strengthening resiliency.

Access the Resiliency Online course
Access the Resiliency Champion Online training


The Butterfly Effect Project is designed to show how Resiliency grows within BJC.

If you have a butterfly card and see someone being resilient, hand them your card and let them know what they did! The person will then follow the directions on the back of the card.

Additional Information in Saba
Butterfly Effect User Guide
Congratulations Card


Resiliency champions help others become more resilient. Click the Champion link at the top of the page to explore our Champion support program.

Resiliency Champion Overview


Do you know a Resiliency Champion that deserves recognition for their achievements?
Click here to fill out the nomination form by October 30th.
Champions will be recognized for their achievement at the Champion End of Year Celebration.
2017 - Amy Ogle
2018 - Bonita Harmon
2019 - Tammy Puhlmann


Resiliency is the ability to adapt and thrive in the face of adversity. Resilient people “bounce back" from difficult experiences.

Resilient individuals are flexible, open to change, and willing to learn. Resiliency can improve both physical and mental health.

There are many aspects of resiliency. At BJC, we have a model we use for talking about and teaching resiliency that has five components. The five components of our model include:


Knowing your values and having a strong sense of purpose helps ground you and guide you during difficult times. When we are not able to or choose not to live by our values we feel dissatisfied and unhappy.


You have to take care of your body, mind, and spirit to be able to face life’s challenges. You cannot care for others or be at your best when you are unhappy, constantly under stress, or exhausted.


Relationships that offer care and support are the GREATEST contributor to resiliency. Positive relationships are necessary for our well-being and contribute to improved health.


The way we think about events determines how we react to them. When we learn to think about events rationally and can separate our “in the moment” emotions from true facts, we increase our ability to deal with difficult circumstances and reduce our suffering.


Humans have a natural negativity bias that stems from our desire to avoid danger. This means we often either overlook the positive or take the positive for granted. Learning to notice and recognize the positive leads to rational optimism. This type of optimism contributes to greater life satisfaction and happiness, helps us deal with challenges, and helps us connect with others.

Visit the pages on this site for activities, articles, and videos related to these topics. You can find additional facilitated activities on the Champion page.